Slinky Background
Hands from an service employee working on finger hand rehabilitation device Amadeo

Technical Service
for Rehabilitation
Equipment

Male Tyromotion employee doing service & customer care activities at Lexo

Tyromotion provides
professional technical service
for our advanced rehabilitation
technology and equipment.

 

Our service solutions ensure safety, reliability, and maximum uptime — so your therapy systems perform at their best every day.

From upper to lower limb therapy systems, we support clinics and rehabilitation centers with expert service tailored to their needs.

Slinky Background

Reliable Service That Supports Therapy Quality

Our Technical Service supports the full lifecycle of your Tyromotion rehabilitation devices—from installation and commissioning to maintenance, repairs, and ongoing support. Well-maintained systems are essential for effective task-oriented training, consistent rehabilitation and assessment, and high patient engagement.

With Tyromotion, you benefit from a service partner who understands both rehabilitation technology and clinical workflows.

 

Slinky

Contact us
for detailled offers

The Tyro Base and Tyro Pro service packages are offered directly by Tyromotion in the DACH region and the United States.

Both packages help protect performance, warranty, and the long-term value of your advanced rehabilitation technology.

For detailed offers, please contact us directly.

Contact us.
Slinky

Contact Your
Local Service Partner

Customers in all other regions are kindly asked to contact their local authorized Tyromotion sales or service partner, who will coordinate maintenance and technical support in line with local market requirements.

 

You are currently viewing a placeholder content from Google Maps. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.

More Information
Slinky

Your
Benefit

While you focus on patient care and rehabilitation outcomes, Tyromotion Technical Service ensures that your robotic rehabilitation equipment remains safe, compliant, and ready to support modern therapy — today and in the future.

Slinky
Service Packages

Flexible Service Packages: Tyro Base & Tyro Pro for DACH region and US

 

We offer two service packages tailored to the different needs of clinics and rehabilitation facilities.
Choose the service package that best fits your requirements:

Tyro Base

Tyro Base package includes all essential services to ensure the reliable operation of your devices.
Ideal for facilities that want to ensure basic technical support and regular maintenance.

Tyro Pro

Tyro Pro provides full cost control for the operation of your devices. This all-inclusive package includes additional services such as repairs, replacement devices, as well as labor and travel costs for service visits. As a result, administrative effort is reduced and service cases can be handled quickly and easily.

Package

Tyro
Base

Tyro
Pro

Technical Support
Remote Support
Spare Parts incl. Shipping Costs
Wear Parts & Consumables
Discount for Wear Parts & Consumables (excl. Shipping Costs)
Cutoms & Import Costs
Loan or Replacement Devices / Assemblies
Labour (On-Site Repair) & Travel Costs
Labour (In-House Repair) & Shipping Costs
Firmware Update
Software Update
Software Upgrade
Mandatory Maintenance Parts (only for Lexo, Diego, MTT)
Mandatory Maintenance & Recurrent Test incl. Labour & Travel Costs (only for Lexo, Diego, MTT)

Maintenance, Safety,
and Compliance

Regular maintenance is essential to ensure the safe operation, performance, and regulatory compliance of Tyromotion rehabilitation systems. For selected devices, mandatory maintenance applies in accordance with manufacturer specifications:

Lexo

Annual maintenance
Abdomen/Back easy access strength training device

MTT

Annual maintenance
Diego: shoulder rehabilitation equipment

Diego

After 800 operating hours

Professional maintenance ensures reliable therapy sessions, supports accurate documentation in physical therapy, and enables the stable use of patient management software—contributing to consistent therapy quality and patient safety.

Global Technical

Support DACH region

Dedicated technical support for
rehabilitation systems in DACH region.

Germany / Austria / Switzerland (Headquarter Graz)

Mon–Thu: 7:30 AM – 5:00 PM
Fri: 7:30 AM – 1:00 PM (CET/CEST)

+43 316 908 909 90

support@tyromotion.com

Global Technical

Support US

Dedicated technical support for
rehabilitation systems in the United States.

USA Support

Mon–Fri: 8:00 AM – 5:00 PM (EST)

+1 470 629 5879

usasupport@tyromotion.com

Slinky Background

Frequently Asked Questions
Maintenance & Service

Is remote support available?

Yes, detailed information will be provided by Support if required.
Please contact Support HERE.

Can I connect my device to the internet?

Please don’t try to connect Tyromotion devices with the internet.

Are there customized service packages for my device?

Yes, please click here for futher information.

How long is the warranty period for my device?

Your device comes with a standard warranty period of one year, ensuring reliable performance and peace of mind from the start. If you have any questions about your warranty or need further assistance, our support team is happy to help.

Where can I find the prices for a specific device?

For detailed pricing information, please feel free to contact our sales team at sales@tyromotion.com. They will be happy to provide you with all relevant details and assist you personally.